![]() ![]() In the dialog box that opens, if you're on Office 2019 for Mac, you'll see a version number that starts with "16.17" or higher and license type will say Retail License 2019 or Volume License. In the top menu, click Word > About Word. Before you beginĬonfirm that you're on Office 2019 for Mac. While these builds contain advanced new features, if you run into any work-stopping issues after installing Office 2019 for Mac, you can go back to Office 2016 for Mac (Version 16.16) if you had it previously installed. Microsoft released Office 2019 for Mac on September 24th, 2018 (Version 16.17). These instructions are for customers who have purchased a one-time version or volume license version of Office for Mac, not Microsoft 365 customers. However, if you have upgraded to Office 2021 for Mac from Office 2016 for Mac and need to go back to Office 2016 for Mac, the steps are the same as below. For the very best experience, we recommend installing the same version of Word, Excel, PowerPoint, Outlook and OneNote.Office 2021 for Mac is a continuation of the same code base that Office 2019 for Mac ran under, so there is no benefit to be had by going back to Office 2019 for Mac once you have upgraded to Office 2021 for Mac from there. You may see additional prompts to enter your username and password if you are running both 15.xx and 16.xx applications at the same time (for example, Word 16.9 and Outlook 15.41). Then restart the Office app and it should launch normally. In this case, press the Option button > right-click the Office app in the Dock > click Force Quit. While clearing the Office Document Cache, the app may hang for more than 2 minutes with this message on screen: This is expected and doesn't mean that the apps were installed incorrectly. If you reinstalled Outlook, you'll also have to set up a new profile or import your previous data.Īfter reinstalling the 15.xx Office apps, you may see these error messages when launching Word, Excel, and PowerPoint. Once the package has completed downloading, open it to start the installation.Īfter installation is complete, launch each Office app you reinstalled to verify that it is using a "15.xx" version in the About box. Use this if you deleted the PowerPoint app. Use this if you deleted all of the Office apps. The links below will download the last production-ready 15.xx version of the app(s). In Safari, re-download the Office app or apps you just deleted. Install the latest 15.xx version of Office for Mac 2016 ![]() To do this, open Outlook and go to File > Export and then follow the steps above. Note: If you're using a POP/IMAP server, make sure you export your mailbox before deleting your profile. ![]() Delete the " Main Profile" folder and all its contents. Go to your Library > Group Containers > UBF8T346G9.Office > Outlook > Outlook 15 Profiles. If you're a Microsoft 365, or Exchange mailbox users, you'll be able to re-sync your data after setting up your Outlook profile again once the app has been reinstalled. This will also delete your mailbox data stored on your computer. Microsoft Outlook - In order to revert back to a 15.xx version of Outlook, you'll also have to delete your Outlook profile. If you only want to revert back on Word, delete Word only. Scroll down and right-click + Move to Trash on the apps you wish to remove.įor example, if you want to revert back on all the Office apps, delete them all. Quit out of all Office 2016 for Mac apps. If you are running a 16.xx build and wish to revert to 15.xx, follow these steps: In the dialog box that opens, you'll see a version number that either starts with "15" or "16." In the top menu, click Word > About Word. If you run into work-stopping issues after updating to 16.xx versions of Office, you can follow these steps to go back to the older 15.xx builds. If you run into this issue, contact the publisher of your third-party extension to find out if an update is available. While these builds contain advanced new features, some existing third-party extensions may have compatibility problems with the new version. All Office 2016 for Mac users received an update to the new '16.xx' build. ![]()
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